SuccessFactors Senior Consultant, ONB 2.0, RCM, RMK - Managed Services

Anywhere in USA/Eastern


Provides functional expertise, guidance, and instructions to customers on SuccessFactors' products. Leads and ensures the successful customer support of SuccessFactors ONB 2.0 / RCM / RMK modules. #LI-GB1

Essential Functions

  • Functions as an individual contributor to support customer requests in SuccessFactors ONB 2.0 / RCM / RMK modules
  • Develop a strong understanding of and analyzes clients’ business requirements and objectives; develop system configurations to satisfy client needs
  • Ensures work is completed within agreed service levels, per client contract.
  • Troubleshoots and provides a resolution of system issues or defects, as assigned.
  • Assists with the preparation of training materials to include teaching clients how to utilize the system.
  • Adheres to software implementation standards and best practices.
  • Coaches junior consultants on customer work. 
  • Participate in weekly internal team and COE meetings

Essential Functions (Continued)

Required Qualifications

  • Bachelor’s Degree in Information Systems or Business.
  • SuccessFactors module certifications in two or more modules: RCM / RMK / ONB 2.0
  • 2-4 years of SuccessFactors consultant experience.

Desired Qualifications

Knowledge, Skills, and Abilities (KSAs)

  • Skilled in technology coupled with business acumen to complement system consulting.
  • Advanced proficiency in Microsoft Office Suite products.
  • Analytical and solutions-oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems/complex situations.
  • Ability to build personal relationships with clients and peers while inspiring and motivating others.
  • Ability to work in teams and independently.
  • Strong organizational, planning, and management skills.
  • Strong presentation and meeting facilitation skills; displays confidence and poise in formal speaking situations; creates effective and compelling presentations by keeping meetings clearly focused on the agenda.
  • Excellent written and oral communication skills; attentively listens and shares knowledge/expertise.
  • Assembles and develops talent by creating a challenging and rewarding work environment.

Knowledge, Skills, and Abilities (Continued)

Work Environment and Special Consideration

  • Works in a professional and/or remote office environment.
  • Will be required to travel to client locations. 
  • Routinely uses standard office equipment such as computers, phones, and copiers.



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This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Ready to become someone’s hero?

At Rizing we solve business challenges. We create solutions that accelerate our clients’ ability to excel at what they do best – so they can get back to doing more of what they do best. Our secret sauce is combining our industry knowledge with SAP technical expertise.

We’re a multi-million-dollar global SAP professional services firm who chose a specialized focus on SAP Enterprise Asset Management, Consumer Industries and Human Capital Management. We win through recognition that diversity spurs creativity. Our teams place collaboration, integrity, courage, mutual respect, and a commitment to excellence as their top priorities. And we often accomplish this through remote and virtual work environments.

We’re not so big to have lost sight of our mission and vision or to have lost connection with our clients. We’re the right size to deliver personal professional services and to give our employees opportunities that often aren’t available at larger firms.

If your passion is solving puzzles, improving processes, leading change as part of a team of SAP experts, then this might be the place for you.