HCM Associate Consultant

Kuala Lumpur, 14, MY


Analyzes and maps clients’ business requirements and objectives in order to ensure successful implementation of SuccessFactors product.  Develops necessary product modifications to satisfy clients’ needs.  Acts as a liaison for troubleshooting by investigating, analyzing, and solving software problems. 

Essential Functions
  • Functions as an individual contributor participating on a product implementation team to deliver SuccessFactors product. 
  • Gathers and analyzes the clients’ business requirements and objectives.
  • Creates and delivers high quality demonstrations and presentations.
  • Develops system configurations to conform to client specifications and best practices.
  • Adheres to software implementation standards and best practices.
  • Troubleshoots and provides resolution of system issues or defects, as assigned.
  • Builds test scripts and trains clients on how to test the system.
  • Completes internal tasks as assigned.
  • Assists with preparation of training materials to include teaching clients how to utilize the system.
  • Provides basic systems and functionality training to clients, administrators, and end users.
  • Prepares status updates, tracking time and expenses to ensure timely system implementation.
  • Completes continuing education activities to attain and maintain professional certifications.
  • Performs other duties as assigned.
Essential Functions (Continued)
Required Qualifications
  • 1 year of business analyst experience with detailed knowledge of business processes, technical documentation, and systems implementation.
  • Bachelor Degree in Business, Human Resources, Computer Science, Information Systems, Education or equivalent experience in a related relevant field.
Desired Qualifications
  • Prior experience or knowledge of Human Resources and/or payroll.
  • Previous product specific training.
  • Prior experience in functional or technical consulting role.
  • SuccessFactors module certifications (ex. RCM, RMK, LMS, EC, WFA).
Knowledge, Skills, and Abilities (KBAs)
  • Basic understanding of HR functions and business processes.
  • Basic knowledge of SuccessFactors product.
  • Ability to attentively listen and effectively communicate with clients in order to build relationships.
  • Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
  • Ability to work collaboratively as part of a project team, deploying the features and functions of SuccessFactors products as outlined in the Statement of Work.
  • Ability to create and deliver presentations.
  • Ability to manage time and multiple projects with a high degree of attention to detail.
Knowledge, Skills, and Abilities (Continued)
Work Environment and Special Consideration
  • Works in a professional office and/or remote office environment.
  • Routinely uses standard office equipment such as computers, monitors, phones, headsets, and copy machines.
Skill Requirements
  • Typing/computer keyboard
  • Utilize computer software (specified above)
  • Retrieve and compile information
  • Maintain records/logs
  • Verify data and information
  • Organize and prioritize information/tasks
  • Operate office equipment
  • Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
  • Verbal communication
  • Written communication
  • Public speaking/group presentations
  • Research, analyze and interpret information
  • Investigate, evaluate, recommend action
  • Leadership and supervisory, managing people
  • Basic mathematical concepts (e.g. add, subtract)
  • Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)
Physical Requirements
  • Sitting for extended periods
  • Standing for extended periods
  • Extended periods viewing computer screen
  • Walking
  • Reading
  • Speaking
  • Hearing
  • Writing
  • Lifting/carrying up to 20 pounds various items
  • Repetitive Motions
  • Reaching/Grasping
  • Normal office environment

This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.


Rizing is a privately held multi-million dollar international company fully committed to providing leading SAP functional and technical services to our customers. The portfolio of brands includes:

  • Vesta Partners, an Enterprise Asset Management (EAM) professional Services firm.
  • Rizing HCM, an SAP SuccessFactors powerhouse exclusively focused on HCM which includes:
    • /N SPRO HCM
    • AASONN
    • 3D RESULTS
    • Synchrony Global
  • /N SPRO CONSUMER INDUSTRIES a prominent firm fully focused on providing leading SAP functional and technical consulting services to Fortune 500 companies in the Consumer Industries market.

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