SuccessFactors UK & Ireland Senior Payroll Consultant, Managed Services

London, ENG, GB

Description

Provides support UK & Ireland payroll functional, configuration and advisory services to Success Factors and/or SAP customers as a Subject Matter Expert.  Leads and ensures SLA compliance and customer satisfaction.

Essential Functions

  • Functions as an individual contributor and subject matter expert to deliver SuccessFactors and/or SAP Payroll support.
  • Gathers and analyses clients’ Payroll business requirements and objectives.
  • Designs, configures and provides support oversight of SuccessFactors and/or SAP Payroll solution.
  • Delivers legal and tax advisory services to customer.
  • Delivers payroll functionality specifications for the technical team to build interfaces.
  • Works with client to plan and organize QA testing.
  • Facilitates knowledge transfer with clients via customer/administrator and end user training.
  • Interacts with Software Specific Partner Resources in addition to payroll vendors, client contacts and internal teams

Essential Functions (Continued)

  • Manages and plans delivery of support ticket to ensure SLA compliance and customer satisfaction.
  • Mentors junior consultants by coaching and/or training to them on new systems, enhancements, and project deliverables; providing quality review of work.
  • Completes continuing education activities to attain and maintain professional certifications, including continuous learning of new lines of HR business and SuccessFactors’ products/technologies.
  • Performs other duties as assigned.

Required Qualifications

  • Bachelor Degree in Information Systems/Technology or Business, or equivalent experience in a related relevant field.
  • 5 years or more of related industry experience with UK & Ireland payroll background. Experience completing multiple payroll implementation projects.  Hands-on experience participating in software implementation projects.
  • 5 years of SuccessFactors/SAP Payroll experience including complex UK & Ireland tax configuration and reporting.
  • Country-specific Payroll Association certification or equivalent expertise.

Desired Qualifications

  • Prior experience or knowledge of Human Resources, Time Tracking and Evaluation, and/or Benefits.
  • Previous product specific training
  • Prior experience in functional or technical consulting role.
  • Certification in SuccessFactors Employee Central module or SAP Software, or equivalent project experience.

Knowledge, Skills, and Abilities (KSAs)

  • Advanced understanding of HR functions and business processes.
  • Advanced knowledge of SuccessFactors' product.
  • Ability to attentively listen and effectively communicate with clients in order to build relationships.
  • Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.

Knowledge, Skills, and Abilities (Continued)

  • Ability to work collaboratively as part of a project team, deploying the features and functions of SuccessFactors products as outlined in the Statement of Work.
  • Ability to create and deliver presentations.
  • Ability to manage time and multiple projects with a high degree of attention to detail.

Work Environment and Special Consideration

  • Works in a professional office and/or remote office environment.
  • Routinely uses standard office equipment such as laptops, monitors, phones, and headsets.

Competencies

Collaboration
Courage
Excellence
Integrity
Respect

ABOUT THE RIZING COMPANY

Rizing is a privately held multi-million dollar international company fully committed to providing leading SAP functional and technical services to our customers.  We provide  best in-class solutions to meet the global demand for SAP consulting, implementation services, and products by leveraging our industry expertise to help companies run better.   For companies seeking to transform their business through SAP software, Rizing combines the scale and stability of a global company able to take on more complex projects with the expertise, focus, and attention of a boutique firm.   We offer specialized services in:   

  • Enterprise Asset Management (EAM) and Geospatial services
  • Human Capital Management (HCM)  through on-premise HCM and SuccessFactors 
  • Consumer Industries (CI) for Retail, Fashion, Consumer Products and Wholesale

If you value a culture that respects diversity, individual courage, integrity, excellence, and promotes team collaboration, Rizing may be right for you.