Senior SuccessFactors HCM Payroll Consultant, Managed Services

New York, NY, US

Description

This role provides support US payroll functional, configuration and advisory services to SuccessFactors and/or SAP customers as a Subject Matter Expert and leads and ensures SLA compliance and customer satisfaction.

Essential Functions
  • Functions as an individual contributor and subject matter expert to deliver SuccessFactors and/or SAP Payroll support.
  • Gathers and analyses clients’ Payroll business requirements and objectives.
  • Designs, configures and provides support oversight of SuccessFactors and/or SAP Payroll solution.
  • Delivers legal and tax advisory services to customer.
  • Delivers payroll functionality specifications for the technical team to build interfaces.
  • Works with client to plan and organize QA testing.
  • Facilitates knowledge transfer with clients via customer/administrator and end user training.
  • Interacts with Software Specific Partner Resources in addition to payroll vendors, client contacts and internal teams.
  • Manages and plans delivery of support ticket to ensure SLA compliance and customer satisfaction.
  • Mentors junior consultants by coaching and/or training to them on new systems, enhancements, and project deliverables; providing quality review of work.
  • Completes continuing education activities to attain and maintain professional certifications, including continuous learning of new lines of HR business and SuccessFactors’ products/technologies.
Required Qualifications
  • Bachelor’s Degree in Information Systems or Business.
  • 5 years of SuccessFactors consulting experience.
  • Preferabley a Professional SuccessFactors module certification.
  • 3-5 years of Human Resource business experience or familiarity with key Human Resources & Payroll concepts.

ABOUT THE RIZING COMPANY

Rizing is a privately held multi-million dollar international company fully committed to providing leading SAP functional and technical services to our customers. The portfolio of brands includes:

  • Vesta Partners, an Enterprise Asset Management (EAM) professional Services firm.
  • Rizing HCM, an SAP SuccessFactors powerhouse exclusively focused on HCM which includes:
    • /N SPRO HCM
    • AASONN
    • 3D RESULTS
    • Synchrony Global
  • /N SPRO CONSUMER INDUSTRIES a prominent firm fully focused on providing leading SAP functional and technical consulting services to Fortune 500 companies in the Consumer Industries market.