Senior Consultant, Managed Services

Anywhere in Canada Anywhere in United States

About Us

*This role can be filled in the United States or Canada*

Rizing, a Wipro Company, specializes in HR and Human Capital Management (HCM) solutions based on SAP SuccessFactors. By focusing on employee experience, payroll, engagement, workforce analysis, and training management, we create efficient and connected HR processes. Our HR and payroll experts create long-term client relationships, prioritizing client success over profit.

Description

Provides functional expertise, guidance, and instructions to customers on SuccessFactors' products. Leads and ensures the successful implementation of SuccessFactors' products.

Essential Functions

  • Develop a strong understanding of and analyzes clients’ business requirements and objectives; develop system configurations to satisfy client needs.
  • Create and present high-quality demonstrations and presentations to clients on SuccessFactors’ products.
  • Assist with developing training materials and train clients on how to utilize the system.
  • Troubleshoot and find a resolution of assigned system defects.
  • Provide quality control of consultant configurations, in order to meet client deliverables.
  • Partner with project managers to ensure project work is kept within budget.
  • Adhere to software implementation standards and best practices.
  • Participate in weekly internal team meetings.
  • Increase knowledge of modules and best practices.
  • Accurately track and report time and expenses.
  • Coach junior consultants on project implementation.
  • Perform other duties as assigned.

Required Qualifications

  • Bachelor’s Degree in Information Systems or Business.
  • Professional SuccessFactors Employee Central module certification (current & valid).
  • 5 years of SuccessFactors consultant experience.
  • 3-5 years of Human Resource business experience or familiarity with key Human Resources concepts.

Desired Qualifications

Experience in post go live support/ticketing.

Knowledge, Skills, and Abilities (KSAs)

  • Skilled in technology coupled with business acumen to complement system consulting.
  • Advanced proficiency in Microsoft Office Suite products.
  • Analytical and solutions-oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems/complex situations.
  • Ability to build personal relationships with clients and peers while inspiring and motivating others.
  • Ability to work in teams and independently.
  • Strong organizational, planning, and management skills.
  • Strong presentation and meeting facilitation skills; displays confidence and poise in formal speaking situations; creates effective and compelling presentations by keeping meetings clearly focused on the agenda.
  • Excellent written and oral communication skills; attentively listens and shares knowledge/expertise.
  • Assembles and develops talent by creating a challenging and rewarding work environment.

Competencies

Excellence
Respect
Collaboration
Integrity
Courage

EEO Statement

This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

Rizing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Ready to become someone’s hero?

At Rizing we solve business challenges. We create solutions that accelerate our clients’ ability to excel at what they do best – so they can get back to doing more of what they do best. Our secret sauce is combining our industry knowledge with SAP technical expertise.

We’re a multi-million-dollar global SAP professional services firm who chose a specialized focus on SAP Enterprise Asset Management, Consumer Industries and Human Capital Management. We win through recognition that diversity spurs creativity. Our teams place collaboration, integrity, courage, mutual respect, and a commitment to excellence as their top priorities. And we often accomplish this through remote and virtual work environments.

We’re not so big to have lost sight of our mission and vision or to have lost connection with our clients. We’re the right size to deliver personal professional services and to give our employees opportunities that often aren’t available at larger firms.

If your passion is solving puzzles, improving processes, leading change as part of a team of SAP experts, then this might be the place for you.