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Senior Consultant, Managed Services

Anywhere in Canada


Current employees: please log into our system to apply.

About Us

Rizing, a Wipro Company, specializes in HR and Human Capital Management (HCM) solutions based on SAP SuccessFactors. By focusing on employee experience, payroll, engagement, workforce analysis, and training management, we create efficient and connected HR processes. Our HR and payroll experts create long-term client relationships, prioritizing client success over profit.

Description

*This role can be filled in Canada or the United States*

We are looking for a resource who has supported post go live, worked tickets. He/She will provide expertise, guidance, presentation, and instructions to customers on SuccessFactors Talent Acquisition (RCM, RMK, ONB2.0) products and processes post go live. Functions as a key resource for customers.    

Essential Functions

  • Functions as an individual contributor to support SuccessFactors products post implementation. 

  • Gathers and analyzes the clients’ business requirements and objectives.

  • Develops system configurations to conform to client specifications and best practices.

  • Troubleshoots and provides a resolution of customer system issues or defects, as assigned.

  • Provides quality control of consultant configurations, in order to meet client deliverables.

  • SME performing initial analysis of SAP releases

  • Ensures deliverables are completed in line with agreed service levels.

  • Adhere to software implementation standards and best practices.

  • Creates and delivers high-quality demonstrations and presentations to clients on SuccessFactors’ products.

  • Develops training materials and train clients on how to utilize the system.

  • Completes continuing education activities to attain and maintain professional certifications.

  • Performs other duties as assigned

Required Qualifications

  • Bachelor’s Degree in Business, Human Resources, Computer Science, Information Systems, or equivalent experience in a related relevant field.

  • SuccessFactors Associate module certifications in two or more modules.

  • 3 - 5 years of SuccessFactors consultant experience.

  • 2+ years of SuccessFactors configuration support (ie: support desk)

  • 3 - 5 years of Human Resource business experience or familiarity with key Human Resources concepts.

Knowledge, Skills, and Abilities (KSAs)

  • Skilled in technology coupled with business acumen to complement system consulting.
  • Advanced proficiency in Microsoft Office Suite products.
  • Analytical and solutions-oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems/complex situations.
  • Ability to build personal relationships with clients and peers while inspiring and motivating others.
  • Ability to work in teams and independently.
  • Strong organizational, planning, and management skills.
  • Strong presentation and meeting facilitation skills; displays confidence and poise in formal speaking situations; creates effective and compelling presentations by keeping meetings clearly focused on the agenda.
  • Excellent written and oral communication skills; attentively listens and shares knowledge/expertise.
  • Assembles and develops talent by creating a challenging and rewarding work environment.

Competencies

Excellence
Respect
Collaboration
Integrity
Courage

EEO Statement

This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

Rizing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Ready to become someone’s hero?

At Rizing we solve business challenges. We create solutions that accelerate our clients’ ability to excel at what they do best – so they can get back to doing more of what they do best. Our secret sauce is combining our industry knowledge with SAP technical expertise.

We’re a multi-million-dollar global SAP professional services firm who chose a specialized focus on SAP Enterprise Asset Management, Consumer Industries and Human Capital Management. We win through recognition that diversity spurs creativity. Our teams place collaboration, integrity, courage, mutual respect, and a commitment to excellence as their top priorities. And we often accomplish this through remote and virtual work environments.

We’re not so big to have lost sight of our mission and vision or to have lost connection with our clients. We’re the right size to deliver personal professional services and to give our employees opportunities that often aren’t available at larger firms.

If your passion is solving puzzles, improving processes, leading change as part of a team of SAP experts, then this might be the place for you.

Apply now »