SuccessFactors ONB 2.0, RCM, RMK Consultant, Professional Services
Anywhere in Canada Anywhere in United States
Description
Functions as a key resource for customers and leads implementation teams. Provides functional expertise, guidance, presentation, and instruction on SuccessFactors’ products to customers. Ensures successful implementation of the SuccessFactors' product.
Essential Functions
- Functions as an individual contributor leading a product implementation team to deliver SuccessFactors product.
- Gathers and analyzes the clients’ business requirements and objectives.
- Creates and delivers high quality demonstrations and presentations.
- Develops system configurations to conform to client specifications and best practices.
- Adheres to software implementation standards and best practices.
- Troubleshoots and provides resolution of system issues or defects, as assigned.
- Completes internal tasks as assigned.
- Assists with preparation of training materials to include teaching clients how to utilize the system.
- Completes demonstration set ups.
- Coaches junior consultants on projects.
- Prepares status updates, tracking time and expenses to ensure timely system implementation.
- Completes continuing education activities to attain and maintain professional certifications.
- Performs other duties as assigned.
Essential Functions (Continued)
Required Qualifications
-
1 year of Associate Consultant experience with detailed knowledge of business processes, technical documentation, and systems implementation.
-
Prior experience in functional or technical consulting role.
-
Bachelor Degree in Business, Human Resources, Computer Science, Information Systems, Education or equivalent experience in a related relevant field.
-
Professional SuccessFactors module certifications (ex. RCM, RMK, LMS, EC, WFA, etc.)
Desired Qualifications
-
Prior experience or knowledge of Human Resources and/or payroll.
Knowledge, Skills, and Abilities (KSAs)
-
Advanced understanding of HR functions and business processes.
-
Advanced knowledge of SuccessFactors product.
-
Ability to attentively listen and effectively communicate with clients in order to build relationships.
-
Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
-
Ability to work collaboratively as part of a project team, deploying the features and functions of SuccessFactors products as outlined in the Statement of Work.
-
Ability to create and deliver presentations.
-
Ability to manage time and multiple projects with a high degree of attention to detail.
Knowledge, Skills, and Abilities (Continued)
Work Environment and Special Consideration
-
Works in a professional office and/or remote office environment.
-
Routinely uses standard office equipment such as laptops, monitor, phones, and headsets.
Competencies