HCM SuccessFactors Consultant, Managed Services, NZ

Anywhere in New Zealand


Functions as a key resource for customers and leads post-go-live support teams.  Provides functional expertise, guidance, presentation, and instruction on SuccessFactors’ products to customers.  Ensures successful support of the SuccessFactors' product. 

Essential Functions

  • Functions as an individual contributor leading a product support team to support SuccessFactors products after implementation. 
  • Gathers and analyzes the clients’ business requirements and objectives.
  • Creates and delivers high-quality demonstrations and presentations.
  • Develops system configurations to conform to client specifications and best practices.
  • Adheres to software implementation standards and best practices.
  • Troubleshoots and provides a resolution of system issues or defects, as assigned.
  • Completes internal tasks as assigned.
  • Assists with the preparation of training materials to include teaching clients how to utilize the system.
  • Completes demonstration setups.
  • Coaches junior consultants on customer work.
  • Ensures work is completed within agreed service levels 
  • Prepares status updates, tracking time, and expenses to ensure timely system implementation.
  • Completes continuing education activities to attain and maintain professional certifications.
  • Performs other duties as assigned.

Required Qualifications

  • 1 year of Associate Consultant experience with detailed knowledge of business processes, technical documentation, and systems implementation.
  • Prior experience in a functional or technical consulting role.
  • Bachelor's Degree in Business, Human Resources, Computer Science, Information Systems, Education, or equivalent experience in a related relevant field.
  • Professional SuccessFactors module certifications (preferred. EC, Time-Off, ECP, Payroll etc.)

Knowledge, Skills, and Abilities (KSAs)

  • Advanced understanding of HR functions and business processes.
  • Advanced knowledge of SuccessFactors' product.
  • Ability to attentively listen and effectively communicate with clients in order to build relationships.
  • Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
  • Ability to work collaboratively as part of a project team, deploying the features and functions of SuccessFactors products as outlined in the Statement of Work.
  • Ability to create and deliver presentations.
  • Ability to manage time and multiple projects with a high degree of attention to detail.

Work Environment and Special Consideration

  • Works in a professional office and/or remote office environment.
  • Routinely uses standard office equipment such as laptops, monitors, phones, and headsets.



Rizing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Ready to become someone’s hero?

At Rizing we solve business challenges. We create solutions that accelerate our clients’ ability to excel at what they do best – so they can get back to doing more of what they do best. Our secret sauce is combining our industry knowledge with SAP technical expertise.

We’re a multi-million-dollar global SAP professional services firm who chose a specialized focus on SAP Enterprise Asset Management, Consumer Industries and Human Capital Management. We win through recognition that diversity spurs creativity. Our teams place collaboration, integrity, courage, mutual respect, and a commitment to excellence as their top priorities. And we often accomplish this through remote and virtual work environments.

We’re not so big to have lost sight of our mission and vision or to have lost connection with our clients. We’re the right size to deliver personal professional services and to give our employees opportunities that often aren’t available at larger firms.

If your passion is solving puzzles, improving processes, leading change as part of a team of SAP experts, then this might be the place for you.