HCM Principal Consultant, Professional Services
QC, CA
About Us
Rizing, a Wipro Company, specializes in HR and Human Capital Management (HCM) solutions based on SAP SuccessFactors®. By focusing on employee experience, payroll, engagement, workforce analysis, and training management, we create efficient and connected HR processes. Our HR and payroll experts create long-term client relationships, prioritizing client success over profit.
Description
*This role can be filled in the United States or Canada*
Leads implementation for customers. Provides quality control of client deliverables and supporting presales. Provides technical expertise, guidance, and instruction on SuccessFactors’ products. Conducts presentations within the organization and externally to represent the brands.
Essential Functions
- Mentors and coaches’ junior consultants on projects and implementations.
- Creates and delivers high quality demonstrations and presentations.
- Gathers and analyzes the clients’ business requirements and objectives.
- Develops system configurations to satisfy clients’ needs and increase their knowledge.
- Adheres to software implementation standards and best practices.
- Troubleshoots and resolves defects assigned.
- Assists with preparation of training materials and teaches customers how to utilize the system.
- Works with project managers to ensure the project stays within budget.
- Accurately tracks and reports time and expenses.
- Participates in weekly internal meetings.
- Support sales cycle particularly through defining project scope and pricing
- Sound understanding of and ability to support the operating model including PS, AMS and GDC interactions
- Contributes to the ongoing practice development and continuous improvement across Rizing
- Driving continuous improvement
- Teaching
- Developing talent
- Inspiring and motivating others
- Performs other duties as assigned and all of the Senior Technical Consultant functions.
Required Qualifications
- Bachelor’s Degree in Information Systems, Information Technology, Business, or 3-5 5+ years of implementation experience.
- Certification in 2 or more SuccessFactors modules.
- 5-10 years SuccessFactors consultant experience and 5-10 years HR business experience or familiarity with key Human Resource functions and concepts.
- SuccessFactors Full Cloud / Core Hybrid certification or SuccessFactors EC certification
- CPI certification
- WorkForce Software certification
Knowledge, Skills, and Abilities (KSAs)
- Expert in various SuccessFactors modules and SAP software.
- Advanced proficiency with Microsoft Office Suite products.
- Completion of multiple SuccessFactors or related projects.
- Analytical and solutions oriented; Ability to solve complex problems, provides detailed insight and constructive criticism into problems/complex situations.
- Attention to detail.
- Ability to build personal relationships with clients and peers by inspiring and motivating others.
- Strong organizational, planning and management skills.
- Strong presentation skills and meeting facilitation; displays confidence and poise in formal speaking situations; creates effective and compelling presentations while keeping meetings clearly focused on the agenda.
- Excellent written and oral communication; attentively listens and shares knowledge/expertise.
- Self-management of multiple tasks and deliverables.
- Thought leadership.
- Professional Certification in primary module
- Advanced demonstrated business consulting skills and understanding of HR best practices
- Thorough understanding of Rizing and third-party products (e.g., Blueline, Lyra, Spinifex, WFS etc.)
- Strong knowledge of cross module interactions and integrations
Knowledge, Skills, and Abilities (Continued)
- Demonstrated leadership skills/responsibilities (such as coaching/mentoring, experience managing people/teams)
- Demonstrated strong internal/external customer interactions
- Maintain objectivity
- Java (groovy for CPI) and/or ABAP programming skills
- Good knowledge of CPI and ABAP (configure standard CPI iFlow, ABAP and CPI Debugging, Trace...)
- SF OAuth authentication
- IAS/IPS implementation
- Understand SAP PA and OM modules
- Knowledge of cross-module interactions and integrations
Competencies
EEO Statement
Rizing is committed to providing a workplace free from discrimination or harassment. We expect every member of the Rizing family to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.