Workforce Optimization Lead

Montreal

Rizing is a privately held multi-million dollar international company fully committed to providing leading SAP functional and technical services to our customers.  We provide  best in-class solutions to meet the global demand for SAP consulting, implementation services, and products by leveraging our industry expertise to help companies run better.   For companies seeking to transform their business through SAP software, Rizing combines the scale and stability of a global company able to take on more complex projects with the expertise, focus, and attention of a boutique firm.   We offer specialized services in:    

  • Enterprise Asset Management (EAM) and Geospatial services
  • Human Capital Management (HCM) through on-premise HCM and SuccessFactors   
  • Consumer Industries (CI) for Retail, Fashion, Consumer Products and Wholesale

If you value a culture that respects diversity, individual courage, integrity, excellence, and promotes team collaboration, Rizing may be right for you.

Description

The Workforce Optimization Lead works with Rizing Project Managers, Functional Line Managers, and Sales to ensure that projects are staffed with the solutioned resource mix and location whilst maintaining target utilization across our teams.  This role is key given the number of projects that are run across the HCM Lines of Business in each region concurrently, many of them sharing the same Employees.  Furthermore, the short nature of Rizing HCM’s projects requires continuous management of resourcing across the team.  They are also responsible for workforce reporting and dashboards.

Essential Functions

  • Plans and schedules Staffing Assignments to Projects.
  • Plans and schedules Staffing assignments to support the RFP process.
  • Assesses and adjusts utilization level across the team to be as per target.
  • Ensures delivery reporting and dashboards.
  • Participates in sales support activities (cv’s, roles, etc.).
  • Coordinates the work of contractors (independent).
  • Works in collaboration with the Sales & Delivery for escalation management (resource-related).
  • Supports resourcing for delivery excellence activities.
  • Assists with implementation of resourcing for product support.
  • Provides input to hiring and onboarding across the business.

Essential Functions (Continued)

  • Provides input into the creation of SOW’s (resource-related).
  • Reviews and recommends any changes on business plan creation (resource forecasts etc.).  
  • Performs other duties as assigned.  

Required Qualifications

  • Bachelor’s degree in any business field, or any related fields or equivalent work experience.
  • Project Management Training or Certification.
  • Strong experience in Resource Management and scheduling experience.
  • A background in Professional Services experience.

Desired Qualifications

Knowledge, Skills, and Abilities (KSAs)

  • Expert understanding of the SAP SuccessFactors landscape.
  • Ability to manage and motivate diverse teams across multiple time zones.
  • Ability to appropriately prioritize requirements for competing resources.
  • Strong communication skills with the ability to listen actively and clearly articulate with all levels of internal and external customers.
  • Demonstrated ability to work and lead with a matrix reporting structure.
  • Demonstrated abilities to align the workforce to meet the needs of the projects.
  • Advanced MS Office to include Word, Excel, Teams, PowerPoint, and SharePoint as well as Smartsheet.  

Knowledge, Skills, and Abilities (Continued)

Work Environment and Special Consideration

  • Works within a professional office and/or remote environment. 
  • Works in a global setting, sometimes requiring domestic and international travel, and working outside of regular business hours to accommodate stakeholders in multiple time zones. 
  • Routinely uses standard office equipment such as computers, keyboards, printers/scanners, and telephone applications. 

Competencies

Collaboration
Courage
Excellence
Integrity
Respect

Rizing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Ready to become someone’s hero?

At Rizing we solve business challenges. We create solutions that accelerate our clients’ ability to excel at what they do best – so they can get back to doing more of what they do best. Our secret sauce is combining our industry knowledge with SAP technical expertise.

We’re a multi-million-dollar global SAP professional services firm who chose a specialized focus on SAP Enterprise Asset Management, Consumer Industries and Human Capital Management. We win through recognition that diversity spurs creativity. Our teams place collaboration, integrity, courage, mutual respect, and a commitment to excellence as their top priorities. And we often accomplish this through remote and virtual work environments.

We’re not so big to have lost sight of our mission and vision or to have lost connection with our clients. We’re the right size to deliver personal professional services and to give our employees opportunities that often aren’t available at larger firms.

If your passion is solving puzzles, improving processes, leading change as part of a team of SAP experts, then this might be the place for you.