Instructional Designer

Description

The OCM Instructional Designer is responsible for the development of all aspects of the Training Documentation / Training Materials supporting all development including, Instructor Guides, Participant Guides, Work Instructions leveraging a scripting tool, System Demonstrations and Exercises, Job Aids / Help Cards, module / course assessments, day-in-the-life scenarios, and training environment testing. Additional responsibilities include the support of all Train-the-Trainer delivery and knowledge transfer activities plus Classroom Training Delivery facilitation. Additional experience in data creation, LMS testing, User Support build and Training Materials QA highly desirable.

Essential Functions

• Key experience required includes:
  • SAP R/3, SAPS4 Hanna, SAP Fiori – Experience in developing training materials in a multiple phase SAP program focusing on SAP R/3, SAP S4 Hana, or SAP Fiori.
  • Training Scripting Tools – Thorough experience in utilizing Learning Scripting tools such as SAP Enable Now, Ancile uPerform, and Oracle UPK to generate parent-to-child recordings in the production of End-User training materials.
  • Training Content Development – Manage and track all training content development through to  weekly management reporting analytics.
  • LMS Testing – Understand scorm compliant-based training content and Learning Management System (LMS) testing and deployment
  • User-support landscape & website development – Understanding and integration of user-support and post go-live support sites supporting refresher training delivery and ongoing education.
  • Train-the-Training Program – Support the delivery of the Train-the-Trainer program and various training delivery support activities through the knowledge transfer of courseware to client resources.

Essential Functions (Continued)

• • E-Learning Development – Thorough understanding of E-Learning storyboarding, metrics, development, and hosting of all E-Learning courseware. Focus on specific courseware development such as Captivate, Articulate, Authorware, etc.
  • Training Delivery – Successful facilitation of End-User training delivery and completion metrics.
  • User Support – Contribute to the user support activities focusing on user adoption and user readiness.
• Build long-term business relationships with key executives through engagement delivery and networking in professional organizations, including contributing to the OCM Training artifact library and intellectual property.
• Deep understanding of business processes, project management methodologies and leading learning practices.
• Participate in business development by identifying new opportunities and assisting with proposal response.
• Performs other duties as assigned.

Required Qualifications

• •    A minimum of five years of relevant work experience related to OCM SAP Training Development and Instructional Design, with two plus years of experience in advisory services within a major consulting firm. 
  •    Bachelor’s degree in Business Administration or a related discipline from an accredited college/university; MBA or an advanced degree from an accredited college/university is preferred. 
  •    Experience leveraging SAP Enable Now, Ancile uPerform, or Oracle UPK tools to develop parent-to-child documentation and simulations supporting SAP work products. 
  •    A minimum of 3-5 years relevant SAP / ERP module-specific experience
  o    Master Data Governance (MDG)
  o    Materials Management (MM) / Procure-to-Payment or Source-to-Payment
  o    Warehouse Management (WM) / Inventory to Delivery / Distribution Center 
  o    Inventory Management (IM) / Inventory to Delivery / Distribution Center
  o    Quality Management (QM) / Inventory to Delivery / Distribution Center
  o    Sales & Distribution (SD) / Order-to-Cash
  o    Accounts Receivable (FI-AR) 
  o    Accounts Payable (FI-AP)
  o    FICA (FI, FI-AR, SD integration)
  •    Experience leveraging MS Office 365 suite including PowerPoint, Visio, Excel, Word, and other Microsoft tools to develop training materials and structure information. 
  •    Excellent communication skills and ability to establish rapport with clients and colleagues. 
  •    Must be able to travel 80%-100% per week

Desired Qualifications

Knowledge, Skills, and Abilities (KSAs)

• Experience leveraging SAP Enable Now, Ancile uPerform, or Oracle UPK tools to develop parent-to-child documentation and simulations supporting SAP work products.
• Understanding of SAP business processes
• Advanced MS Office to include Word, Excel, PowerPoint, Teams and SharePoint.

• Ability to understand and follow the strategic direction set by senior management as it relates to project and company goals.
• Ability to attentively listen and effectively communicate in oral and written format with clients in order to build relationships to include effectively articulating ideas to various audiences, creating and delivering presentations, facilitating focus groups and workshops. 
• Ability to work collaboratively as part of a diverse project team, meeting deliverables as outlined in the Statement of Work.

• Ability to build relationships with a variety of groups including executives, managers, consultants, and clients.
• Ability to creatively analyze and solve complex problems, with the ability to implement resolutions.
• Ability to think in abstracts and logically, diligently asking probing questions and recommending solutions.
• Ability to develop and present new ideas and conceptualize new approaches and solutions.
• Ability to establish and manage multiple priorities and meet tight deadlines with attention to detail and strong organizational skills.
• Ability to work independently with minimal supervision.
• Ability to work long hours, including weekend hours to ensure deliverable commitments are on delivered on time.
• Ability to coach/train/mentor less experienced consultants.

Knowledge, Skills, and Abilities (Continued)

Work Environment and Special Consideration

• Works in a professional and/or remote office environment.
• Routinely uses standard office equipment such as computers, printers, copiers, scanners, and phones. May use whiteboards and/or virtual meeting rooms as well as client/industry-specific equipment.

Competencies