SAP Program Director

About Us

Rizing, a Wipro Company, is a global system integrator that uses SAP® EAM solutions to help customers assess physical equipment, prevent unexpected downtime, improve asset lifespan, and get high-quality cost insights. Rizing services customers in many asset-intensive industries, including Utilities, Oil & Gas, Chemicals, Transportation, Mining, Government, Manufacturing, and Construction.

Description

The purpose of the SAP Project/Program Director is to ensure the quality and timeliness of delivery for Rizing EAM services to our Clients within the agreed commercials and in line with Rizing EAM Values being Integrity, Respect, Courage, Cooperation and Excellence.
Quality and timely delivery needs to also align to Rizing strategic plans and financial targets, whilst maintaining and developing client relationships and delivering high quality project outcomes and value.
 

Essential Functions

The following responsibilities are defined for the SAP Project/Program Director:

• Establishing, leading, and executing the overall Program/project plan and integrated plans across all streams.
• Ensuring consistency of approach, process, quality, and performance across all streams.
• Effectively manage relationships with project stakeholders (vendors, client, partners and Rizing teams) including managing expectations, helping the Client understand challenges and issues/risk and provide options for addressing them and providing education.
• Managing priorities and balance workload across the Program streams for timely and effective delivery.
• Managing issues and risks, including follow-up with Work streams on issue/risk management.
• Financial management of the project budget to ensure it is delivered in line with the agreed SOW project estimation and responsible for identifying and raising change requests as required
• Leading and managing the project resources including project managers, people, facilities, and vendors
• Providing updates to Client and Rizing executive management relating to Project status, budget, issues and risks and schedule.
• Governing standards for the project that align to client methodology (utlising Rizing project governance frameworks), such as documentation, quality, deliverable templates.
• Working with Change Management Work stream to support monitoring and managing stakeholder expectations.
• Finding ways to add value to the Client’s business by helping them to increase their capability or operational effectiveness.

Essential Functions (Continued)

Quality management 

• Actively participate in and implement systems and processes to achieve excellence in service delivery and development.
• Lead and guide the Rizing project team to deliver, utilizing the Rizing project governance framework. 
• Contribute to the continuous improvement of our project management discipline.
• Develop a customer focused approach to service delivery and development. 

Working with Colleagues 

• Ask questions to understand:
• the clients’ business objectives and key measures.
• what the client needs and wants to meet their business objectives, it may not be what they are asking for.
• Build rapport based on honesty and integrity with the client combined with deep delivery experience.
• Provide information and educate the client so they know what to expect.
• Work with the client and focus on finding ways to add value to their business by helping them to increase their capability or operational effectiveness.
• Put yourself in your clients’ shoes to test the value you are bringing and the way you and the team are working.
• Follow-up on requests in a timely manner.
• Ask for feedback early and often.
• Deal with team issues in private as soon as possible with support.
• Network across and outside your area of expertise.

Essential Functions (Cont)

Occupational, Health Safety & Welfare

• Take appropriate care to protect your own health and safety at work and ensure others in your care do the same.
• Ensure that no other person is endangered through any act or omission at work.
• To help prevent and eliminate workplace bullying and harassment and take the necessary action to manage any incidents.  
• Ensure that correct use is made of all equipment provided for health and safety purposes.
• Obey all instructions issued to protect your own personal health and safety, and the health and safety of others.
• Ensure that you are fit for work and abide by Rizing’s Drug and Alcohol policy.
• Keep your work area tidy.

General

• Undertake project work and liaise with other employees as necessary to facilitate the success of the Managements Team to achieve Strategic and Business Plan Objectives.
• Ensure that deadlines are met by planning and prioritising work.
• Assist with in the Development and Monitoring of Key Performance Indicators (KPI’s).
• Comply with RIZING EAM Policy and procedures.
• Actively participate in staff development and training.
• Maintain an image of efficiency and courtesy in the performance of all tasks and responsibilities.
• Promote and live Rizing EAM’s commitment as a customer focused organisation.
• Undertake appropriate activities to ensure the office environment is efficient and effective.

Required Qualifications

• Bachelor’s Degree in relevant discipline or equivalent experience.
• SAP PM or related certification.
• Prince 2, PMBOK, PMP, PgMP or related project management certification or equivalent experience

Knowledge, Skills, and Abilities (KSAs)

• 15 years or more SAP implementation experience including at least three full lifecycle SAP Projects with an in-depth understanding of SAP Integration and various methodologies required.
• Previous experience as a senior project manager and/or project director within an SAP implementation managing multiple streams, project managers and teams
• Previous experience working in a project lead or director role within the professional services industry.
• Extensive ability to research and evaluate possible solutions and understand their impact to the overall design, including non-SAP systems.
• Understanding of Asset Management best practices across multiple asset types.
• Strong functional knowledge of Maintenance, Inventory Management and related business processes and related SAP EAM supporting capabilities.
• Experience with data mapping and data migration processes and tools.
• Experience managing project activities / teams and application of structured implementation project methodologies and tools.
• Experience using the following methodologies: Waterfall, Agile, Scrum & Activate.  Having the ability to select the right tools for the job and define a method appropriate for the job at hand. Experience using Organisational Change Management (OCM) methodologies i.e. ADKAR, Prosci, etc.
• Demonstrated strong team leadership and client interfacing skills, ability to work with both IT and business partners.
• Experience in preparing, managing, and chairing project/program steering committees
• Ability to build personal relationships with clients.
• Must possess deep knowledge of MS Office to include Word, Excel, Access, Visio, and PowerPoint.
• Strong problem-solving and analytical skills coupled with investigative/research abilities.
• Excellent interpersonal and listening skills with ability to build relationships and handle difficult issues.
• Ability to manage a diverse workload and effectively prioritise the tasks within.
• Inspiring leader as well as team player with the drive and passion to be part of an experienced and winning team.

Desired Experience

• In addition to core SAP PM, MM and/or PPM / PS module proficiency, experience with other SAP Modules including: Service Management, Finance & Controlling, Human Resources, Cross Application Timesheet, Quality Management, Project & Portfolio Management, and/or Production Planning, Fieldglass and Ariba would be highly valued. This is best summarised as all components of the SAP EAM solution suite for the asset life cycle.
• Previous experience in professional services or consulting industry.
• Knowledge of Mobility, ESRI, Spatial solutions technologies, Asset Modelling solutions.
• Experience with linear asset management (LAM) and exposure to compatible unit (CU) management.

EEO Statement

Rizing is committed to providing a workplace free from discrimination or harassment. We expect every member of the Rizing family to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.