HCM Sr. Consultant - Employee Central
Manila Office
Description
Provides functional expertise, guidance, and instructions to customers on SuccessFactors' products. Leads and ensures the successful implementation of SuccessFactors' products.
Essential Functions
- Develop a strong understanding of and analyzes clients’ business requirements and objectives; develop system configurations to satisfy client needs.
- Create and present high-quality demonstrations and presentations to clients on SuccessFactors’ products.
- Assist with developing training materials and train clients on how to utilize the system.
- Troubleshoot and find a resolution of assigned system defects.
- Provide quality control of consultant configurations, in order to meet client deliverables.
- Partner with project managers to ensure project work is kept within budget.
- Adhere to software implementation standards and best practices.
- Participate in weekly internal team meetings.
- Increase knowledge of modules and best practices.
- Accurately track and report time and expenses.
- Coach junior consultants on project implementation.
- Perform other duties as assigned.
Required Qualifications
- Bachelor’s Degree in Information Systems or Business.
- Professional SuccessFactors module certifications in Employee Central.
- 5 years of SuccessFactors consultant experience.
- 3-5 years of Human Resource business experience or familiarity with key Human Resources concepts.
Knowledge, Skills, and Abilities (KSAs)
- Skilled in technology coupled with business acumen to complement system consulting.
- Advanced proficiency in Microsoft Office Suite products.
- Analytical and solutions-oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems/complex situations.
- Ability to build personal relationships with clients and peers while inspiring and motivating others.
- Ability to work in teams and independently.
- Strong organizational, planning, and management skills.
- Strong presentation and meeting facilitation skills; displays confidence and poise in formal speaking situations; creates effective and compelling presentations by keeping meetings clearly focused on the agenda.
- Excellent written and oral communication skills; attentively listens and shares knowledge/expertise.
- Assembles and develops talent by creating a challenging and rewarding work environment.
Work Environment and Special Consideration
- Works in a professional and/or remote office environment.
- Will be required to travel to client locations.
- Routinely uses standard office equipment such as computers, phones, and copiers.
Competencies
Excellence
Respect
Collaboration
Integrity
Courage