Principal Consultant

Description

Rizing HCM seeks an experience SuccessFactors Payroll for its Professional Services Team. The Consultant will provide first class service and post-sales support to Rizing HCM's Professional Services customers. Additionally, the Consultant will work closely with customers to deliver and support human resources systems that are based on industry best practices.

Essential Functions

• Functions as an individual contributor and subject matter expert to deliver SAP Payroll/ SuccessFactors support.
• Creates and delivers high quality demonstrations and presentations.
• Gathers and analyses clients’ Payroll business requirements and objectives.
• Designs, configures, and provides support oversight of SuccessFactors and/or SAP Payroll solution.
• Delivers legal and tax advisory services to customer.
• Delivers payroll functionality specifications for the technical team to build interfaces.
• Works with client to plan and organize QA testing.
• Facilitates knowledge transfer with clients via customer/administrator and end user training.

Essential Functions (Continued)

• Interacts with Software Specific Partner Resources in addition to payroll vendors, client contacts and internal teams.
• Manages and plans delivery of support ticket to ensure SLA compliance and customer satisfaction.
• Mentors junior consultants by coaching and/or training to them on new systems, enhancements, and project deliverables; providing quality review of work.
• Completes continuing education activities to attain and maintain professional certifications, including continuous learning of new lines of HR business and SuccessFactors’ products/technologies.
• Creates and delivers high quality demonstrations and presentations.
• Performs other duties as assigned.

Required Qualifications

• Bachelor's Degree in Information Systems/Technology or Business, or equivalent experience in a relevant field.
• 5 years or more of related industry experience with country specific payroll background.
• Experience completing multiple payroll implementation projects. 
• Hands-on experience participating in software implementation projects.
• 5 years or more of SuccessFactors/SAP Payroll experience including complex tax configuration and reporting.
• Country-specific Payroll Association certification or equivalent expertise.
• Certification in one or more SuccessFactors modules

Desired Qualifications

• Prior experience or knowledge of Human Resources, Time Tracking and Evaluation systems
• Previous product specific training
• Prior experience in functional or technical consulting role.
• SAP Payroll & Time or SuccessFactors Payroll, or equivalent project experience.

Knowledge, Skills, and Abilities (KSAs)

• Advanced capacity to write complex Payroll Schema and Rules.
• Deep knowledge of the EC to Payroll Integration
• Good knowledge of the Payroll Control Center.
• Advanced understanding of HR functions and business processes.
• Advanced knowledge of SuccessFactors product.

Knowledge, Skills, and Abilities (Continued)

• Ability to attentively listen and effectively communicate with clients to build relationships.
• Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
• Ability to work collaboratively as part of a project team, deploying the features and functions of SuccessFactors products as outlined in the Statement of Work.
• Ability to create and deliver presentations.
• Ability to manage time and multiple projects with a high degree of attention to detail.

Work Environment and Special Consideration

• Works within a professional office environment.
• Will be required to travel to client locations. 
• Routinely uses standard office equipment such as computers, phones and copiers.

Competencies